Public Storage - Atlanta - 647 Donald Lee Hollowell Pkwy NW
647 Donald Lee Hollowell Pkwy NW, Atlanta, GA 30318
Photos
Hours
| Sun | Closed |
|---|---|
| Mon | Closed |
| Tue | Closed |
| Wed | Closed |
| Thu | Closed |
| Fri | Closed |
| Sat | Closed |
| Sun | Closed |
|---|---|
| Mon | Closed |
| Tue | Closed |
| Wed | Closed |
| Thu | Closed |
| Fri | Closed |
| Sat | Closed |
Unit Sizes and Pricing
Features
- Elevator available
- Fenced and lighted
- Electronic gate access
Customer Reviews 43
Tysheema
The facility was clean and the staff was nice and accommodating.
Ayush Narain
I like the unit. It is big enough to fit everything.
Khoriana
Thank you for this space. Nice and clean! Lots of security mrs to get to unit which I appreciate.
Jahlil
Your staff is very rude and off putting at and it’s everyone I’ve encountered.
Chantay Ward
The workers was very helpful and I had no problem with moving in
Gerald Howard unit#0116
Give all staff members a pay raise
K
The lock system is a plus…clean location with remote access
Jaquan Robinson
I was treated very well and I will always be a customer.
Kamania Ray
Much better than my previous unit and for the exact same size over $100 in savings per month and a temperature controlled unit. Can’t complain. Very clean. Spotless in the unit.
Allen Wade
Personnel need more training in customer relations
Nina Meredith
The rep was thorough and really looked out for me
Brea Dallas
Great location! Reasonable prices
Bunnette Dock
Great experience but I wish that your promotions extended to all locations
JaKobe
I don’t like the feature when we have to enter the code to leave out the gate.
Hyeonjae
It was okay. Good to use with an affordable price.
William
I appreciated the cost of this storage unit and the location. The manager of this location Was very helpful and kind.
Wrayzene Willoughby
The employees on the premises were good in assisting me. However, during this pandemic and as customer service one would've considered in offering discounts. Someone the corporate office was not offering customer service but they certainly expect their employees too
楔湯慮
Ms.keshia was very helpful and professional thought the whole process. She informed me about everything that i needed to know and answered every question regarding my unit and lease, easing my worries.
Donese Ghani
Staff was very pleasant and helpful. Explained the process thoroughly and offered immediate assistance when we had a problem entering our unit.
Shannon Armstrong
The workers were very professional and caring.
Dylan Kynoch
The staff are amazing, knowledgeable, and very accommodating. The facility itself is clean, spacious, and very well protected. All in all, I am very happy with the storage, but would prefer a cheaper cost per month and more hours of access.
Calvin Anderson
it's was the Best customer service experience and I had in a long time. that's why I gave 5 star's.
SL
Quicker fast helpful customer service, facility can be a lil neater
Errol Mccalla
So far ,so good
Jessics S.
A great place to choose for short or long term storage. Especially when they offer climate controlled units and great security.
Faith Walden
I had a very nice experience I just wish they had longer hours
Jailan H
Moving everything into my unit was an easy process, the staff was very helpful.
Kasey Ford
Excellent customer service
Tyreek Howard
It was a wonderful experience
Jason Faile
Its been great so far. Execpt for the hours you can access the units
Titi George
I had a great experience with Employee named Jasmine at this location. We were able to fill out the paper work extremely fast & she showed great customer service!
Ant Williams
Bathrooms are locked with padlocks when the lobby is locked. Highly inconvenient when having to Yoder the restroom during none lobby hours. The hours are pretty good to go in to get items out of your storage when needed. The carts and dollies are only available during lobby business hours which kinda suck. Be prepared if you aren't going during business hours to either have your own or to carry it in to elevators. The people in the office are really nice and willing to help you within the constraints of the business.
Ellis Virgle
Thank you Jasmine for wonderful service That you have shown me. Your time and patience with me give me great understanding and knowledge to make my move very easy.
Aly J Mo
Well I don't have a huge opinion about the publicstorage.... some things are to be expected, it's a storage space, usually clean. I only had one problem, I saw a bug in the hallway, yes a roach. So what I did, was sprayed my unit before moving my things in, to ensure that "The Intruders" would stay away. I was also concerned about the gate being broken the day I moved in (which was three days after I signed my contract)...while these may seem like huge complaints ... at the end of the day I still need the storage facility and I'm not complaining. But it's best that people would know it's also nice if the actual floor could smell as good as the entryway that would be great!
Matilda Adu
Jasmine was such great help here! She was very professional and patient with me as I chose which unit would fit best for me! She explained everything in detail and excellence! She needs a promotion. The unit that I got was a nice size and great to only pay $1 for the first month!! I would recommend this location.
Newt
This public storage location has amazing customer service. I showed up first thing in the morning and I was greeted by Diane. Diane was super helpful and cheerful and really took her time walking me through each step of the rental process. I really appreciated this because I just graduated from Georgia Tech and I'm in the process of getting my things ready for my first relocation and needed all the help I could get. I'll return to store my things here anytime I need too and I'm happy to refer my friends too. Overall great location.
Michele Perry
Great customer service and professional manager who understands the merits of kindness
Bonita Jones
Agent was knowledgeable and courteous. Actually showed concern for my needs. I couldn't think of everything due to rushing,but Michelle kept me on track and covered all my needs. Great service. Thanks a bunch.
Kwatina Giles
Great pricing. Convenient location, clean and friendly staff. They meet all of your moving needs .
Steve Burch
So nice I'll say it twice... "I'll buy that for a dollar!"
Richard Craddock
All good except no rest room or carts after office hours. Not good!!!!
Kara Garrett
She was awesome! Helped me with all my storage needs!
Val Jones
I have used PS for the past 9 months. I haven't had many problems. I was a little shocked about the $1 for the first month scam. I really ended up paying like $67. They force you to insure as well as purchase a lock. They are specific locks that cost me $17. Also, at the 6 month mark they raised my $72 rate up to $80. However, the facilities seem to be clean and secure and I have never had many other issues except the way they play with money.
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